Reference

What You Agree To When You Use memori888

These terms set out the rules that apply every time you open the lobby, move funds through DANA, OVO, or GoPay, or place a bet on any market we carry.

Applies to all account activityCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessUpdated terms notified by emailIndonesia-region focused

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What These Terms Actually Cover

memori888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on memori888 and making any deposit — whether through your DANA wallet, OVO balance, or GoPay — you confirm that you have read and accepted these terms in full. The terms apply to every feature you access: slots, live casino tables, crash

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games like Spaceman Crash Play, and sports markets. They cover how we process wallet instructions, how account balances are held, what happens if a technical error affects a transaction, and the conditions under which an account can be suspended or closed. We may update these terms
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when our services change; when we do, we will notify your registered email before the revision takes effect. Continued use of the account after that point counts as acceptance. These terms do not override applicable local law. Where a provision conflicts with Indonesian regulation as it
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applies to eligible regions, local law takes precedence. If you are unsure whether access is permitted where you are located, check your local legal position before proceeding. Disputes are handled through the contact channels listed on this page; we aim to respond to formal queries within
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the window stated in our support section.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise a formal dispute about your account or a wallet transaction, reach out through the channels below. For wallet-related queries — DANA, OVO, or GoPay — have your transaction reference ready so our team can pull the correct record without delay. Players in Yogyakarta and across Indonesia can submit queries any time through live chat or email.

Team online

Live Chat

Open the chat widget from any page in your account. Queries about DANA, OVO, or GoPay transactions are handled directly here with a transaction reference.

Email Support

Send formal terms-related queries or account disputes to our support address. Include your account ID and the relevant transaction date for faster resolution.

Account Help Centre

Access the help section from your account dashboard for documented answers on withdrawal conditions, wallet eligibility, and account suspension procedures.

HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Account Rights

We keep your account data under access controls so only authenticated sessions can view or change your details. Your wallet information — whether linked to DANA, OVO, or GoPay — is not shared with third parties outside what is required to process a transaction. You have the right to request a summary of what data we hold and to ask for corrections through the support channels above. Account security is partly your responsibility too: keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Access Rights

You can request a copy of the personal data we hold on your account at any time by contacting support with your account ID and a brief description of what you need.

Wallet Data Handling

DANA, OVO, and GoPay transaction records are retained for the period required under applicable financial regulations. We do not use wallet data for unrelated marketing.

Account Security Steps

Enable any available two-step verification on your account. If a login attempt from an unrecognised device is flagged, we will send an alert to your registered contact.

Requesting Changes

To update registered details or dispute a term applied to your account, submit a written request through live chat or email. We aim to acknowledge formal requests promptly.

Common Questions About These Terms

The questions below cover what we hear most often from accounts in Indonesia about how these terms work in practice — from wallet obligations to what happens when terms change.

Yes. Every deposit or withdrawal processed through DANA, OVO, or GoPay is subject to these terms. Keep your transaction references in case a dispute needs to be raised with our support team.

We notify your registered email before any revision takes effect. Continuing to use your account after that date means you accept the updated version. You can close your account if you do not agree.

Accounts may be suspended for suspected fraud, breach of these terms, or where local law requires it. We will contact you at your registered email when a suspension is applied and explain the next steps.

Yes. Contact support through live chat or email with your account ID. We will compile a summary of the data we hold and send it to your registered contact within a reasonable period.

Access depends on local law and is available only in eligible regions where permitted. Check your local legal position before using the platform — we cannot confirm eligibility on your behalf.

Submit a written dispute through live chat or our support email. Include your account ID, the relevant term, and the specific transaction or action you are disputing. We will acknowledge formal submissions and work toward a resolution.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoKYC Document Guide InfoMemori888 Banking InfoAbout Us

What You Agree To When You Use memori888

How to Contact Us About These Terms

Live Chat

Email Support

Account Help Centre

Security, Data and Your Account Rights

Data Access Rights

Wallet Data Handling

Account Security Steps

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to all my DANA, OVO, and GoPay transactions?

02 What happens if memori888 updates the terms while my account is active?

03 Under what conditions can my account be suspended?

04 Can I request a copy of the data memori888 holds on my account?

05 Is access to memori888 available everywhere in Indonesia?

06 How do I formally dispute a term applied to my account?

Terms & Conditions

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